What Do You Do When a Stranger Acts Rudely to You?

You know, I get a lot of folks write to me to ask how to deal with rudeness. Well, our etiquette guide can give you tips on how to avoid being rude, but I have to admit that in the course of meeting friends, we can come across some strangers that really treat us (and others) poorly.

So what do you do? Should you yell at them? Cut them off in traffic? Point out the fact that they have over ten items and are standing in the express lane?

Nope.

It's tempting to tell a stranger off when they behave badly or treat you unfairly. But treating others poorly can affect your friendships negatively, too. Here's how.